When should I buy travel insurance?
You should buy travel insurance as soon as you have booked your trip. Cancellation cover starts from when you booked your trip on an Annual Multi Trip Policy or at the date of purchasing the policy on a single trip policy, to be fully covered you may need to purchase the policy prior to booking your trip, please read the wording and more importantly the Health Declaration prior to buying a policy.
How do I arrange cover?
To get a quote, click here. This will take you to the Millstream platform, and it should take you less than five minutes to complete. We recommend you take your time to carefully consider the levels of cover offered to ensure it suits your travel requirements.
I have a pre-existing medical condition. Can I still get cover?
It depends on the insurer. Our policy will automatically provide cover for
How do I make a claim on my travel insurance policy?
If you need emergency medical treatment you should call your insurer’s helpline number as soon as possible for advice and authorisation. The helpline number is usually shown on your Policy Schedule or at the front of the Policy Wording. You must keep all receipts for any treatment or medication. When you return to the UK you will need to submit these to your insurer with a completed claim form. If something is lost or stolen you need to contact the local authorities within 24 hours and obtain a crime number as this will be needed when you return to the UK and submit your claim. All policies have excesses and contain limits on what you can claim for so it is very important that you read the Insurance Product Information Document, Schedule and Wording before you travel.
Why choose Aston Lark?
Our 360 Assistance service gives you up-to-date, country-by-country information at the click of a button.
Stranded Passenger Service
Access to a network of more than 1,500 executive lounges at airports around the world if you are subject to delays of two hours or more.
Access to all of your policy documents and important phone numbers in our handy mobile-friendly vault.