Travel Insurance

When booking a holiday, many people end up arranging cover at the last minute, usually with a cheap online provider with limited cover. Here at Aston Lark, our aim is to simplify this for you and by working with Millstream Underwriting, a travel insurance specialist, provide you with a flexible insurance policy designed to give you peace of mind.

As well as medical emergency, cancellation, curtailment, delay and lost and stolen luggage, you will also benefit from:

Additional benefits include:

  • Help if you lose your passport.
  • Automatic inclusion for many minor medical conditions plus an online health screening facility with access to medically trained nurses.
  • Cover for financial failure of your airline, hotel or travel company.
  • Cover for if your accommodation is uninhabitable.
  • Many sports are automatically included with the option to include winter sports and high-risk activities.
  • Option to include business travel, working abroad and hire car collision damage waiver.
  • Cover for trips being disrupted by Covid-19 or other pandemic issues. Find out more

We recognise that all clients have different requirements, so we offer two levels of cover, Premier and Elite. Before you obtain a quote, please read the Summary of Cover to decide which product suits you best.

Please note:

We have not undertaken an assessment of your personal requirements so you will need to satisfy yourself that this policy meets your demands and needs.

The Money and Pensions Service (MaPS) has launched a travel insurance directory on its Money Advice Service website for people with serious pre-existing medical conditions. Click here to view this, if you are unable to access the website, you can call them on their free helpline number 0800 138 7777.

Ready to get a quote?

Frequently Asked Questions

When should I buy travel insurance?

You should buy travel insurance as soon as you have booked your trip. Cancellation cover starts from when you booked your trip on an Annual Multi Trip Policy or at the date of purchasing the policy on a Single Trip Policy. To be fully covered you may need to purchase the policy prior to booking your trip. Please read the wording and more importantly the Health Declaration prior to buying a policy.

How do I arrange cover?

To get a quote, click here. This will take you to the Millstream platform, and it should take you less than five minutes to complete. We recommend you take your time to carefully consider the levels of cover offered to ensure it suits your travel requirements.

I have a pre-existing medical condition. Can I still get cover?

Our policy will automatically provide cover for many minor medical conditions and these are clearly listed for you when you get a quotation. If a condition is a little more severe you can self-screen by answering a few questions and you will know straight away if you can be covered or not. If your condition cannot be covered, you can book a time slot for a Millstream nurse to call you and discuss your health in more detail. There may be an additional premium to pay and the nurse will tell you what this amount is and add it to your quotation premium for you. If the extra premium is over £100 or your pre-existing medical condition cannot be covered then you have the option to find a more suitable insurer who may be able to offer you cover, click this link for more information on who may be able to assist you.

For more information on travel insurance with medical conditions, click here.

How do I make a claim on my travel insurance policy?

If you need emergency medical treatment you should call your insurer’s helpline number as soon as possible for advice and authorisation. The helpline number is usually shown on your Policy Schedule or at the front of the Policy Wording. You must keep all receipts for any treatment or medication. When you return to the UK you will need to submit these to your insurer with a completed claim form. If something is lost or stolen you need to contact the local authorities within 24 hours and obtain a crime number as this will be needed when you return to the UK and submit your claim. All policies have excesses and contain limits on what you can claim for so it is very important that you read the Insurance Product Information Document, Schedule and Wording before you travel.

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