Personal Insurance Claims

Need to make a claim?


Please call:

0343 816 7845


0208 557 2472

Alternatively, please complete the claims enquiry form on the right and a member of our team will be in contact with you as soon as possible.


What our clients say
“Michelle has assisted me in resolving what initially appeared to be a small internal leak which in turn, resulted in a more sever water ingress. Throughout the entire process, Michelle responded swiftly to my requests.  Any issues were resolved efficiently and I was kept updated on a daily basis as to the progress of my claim.  I was not particularly well in the early stages of the claim and Michelle took my ‘burden’ from me and simply came back with resolutions.
She liaised with the Loss Adjuster and your Claims department in the early stages.  When the builder uncovered the internal plasterwork it was discovered the issue was more complex than originally thought by both the Builder and the Loss Adjuster. Michelle stepped in once more and acted in such a calm and professional manner it left me with total confidence that any additional costs would be investigated and resolved.
I have known Michelle a number of years now and had the pleasure to meet her three years ago.  She’s bright, bubbly, has a real sense of purpose and professionalism and leaves me, your client, confident in my choice of Aston Lark. Having run my own successful business for 25 years, I would have been proud to have Michelle as one of my team.
I would finally like to also mention Tina in your Claims department who very swiftly (along with Michelle) resolved some confusion regarding the additional sum.  Both are simply a delight to work with.”
S Gorys, Aston Lark Private Client