Claims Management

We recognise sometimes things happen which might result in a claim. This could be damage to a property or item, total loss, or injury.  Unlike many brokers, we have our own in-house claims service to support you in getting claims paid promptly. Our claims management service provides our clients with many advantages:

  • We will take away the administrative burden from clients so you can concentrate on your day to day business. We provide claims protocols for insurers to ensure they act in your interest  and do not pay claims when they should be defended.
  • As your existing brokers, we know and understand your business so we are ideally placed to deal with claims on your behalf. We can provide detailed claims causality reports and analysis, coupled with claims defensibility support to reduce the causes/number of claims and improve risk management.
  • Our experienced team can deal with any class of claim, no matter how complex or technical. We also have delegated authority from some insurers to enable us to settle claims quickly and efficiently on your behalf.
  • Our main purpose is to maximise your recovery under the terms of your insurance policy. We can develop claims processes for complex insurance programmes where self-funding, escrow accounts and third party administrators may be involved.

For further information on our in-house claims service and how we can you assist you, please contact our team below or complete the form opposite.