What can I do if my renewal is interrupted by circumstances arising from the coronavirus pandemic?
If you are unwell, self isolating and therefore unable to reach the facilities required to make a payment, or have had a significant change in financial circumstances; then in some cases we can extend the premium payment date by 14 days. If you would like to apply for this then please complete our cover level review form as soon as possible.
My boat is currently laid up and not being used due to the travel restrictions in place. Will my policy premium be reduced due to this?
A lay-up of 2 months is a standard feature on our policies.
If you wish to change your policy so it is insured under an Annual lay up then this is something we can discuss during your renewal.
My policy includes a trip which I have been unable to start due to the travel restrictions in place. Will my policy premium be reduced?
Please contact us and we will apply a refund to that element of your premium.
My vessel is laid up abroad as I was unable to complete my trip due to the travel restrictions in place. Am I still insured under the terms of my policy?
You will need to ensure that appropriate cover levels are in place. To do this please contact us as soon as possible using our cover level review form.
In order to complete my trip can I travel outside the cruising range agreed to in my policy?
You are not expected to proceed outside your cruising range. To discuss extending your cruising range please contact us using our cover level review form.
I need to reduce my cruising range as a result of the travel restrictions in place. Can I do this?
Yes, please contact us using our cover level review form and we will recalculate your premium on a pro rata basis.
My policy includes racing cover, can this be removed?
Yes, please contact us using our cover level review form and we will recalculate your premium on a pro rate basis.
Will my policy still be renewed if I cannot carry out the survey requested by you due to the restrictions in place?
Whilst non-essential businesses are closed we will apply a 12 month extension to your request, subject to a 5 year claim free period.
I am unable to provide a valuation of my vessel? Am I still eligible for a Euromarine policy?
If you are an existing policyholder, we will review your policy and where possible extend the valuation request for another 12 months.
If you are a new customer we will apply our own valuation, based on the current market values, with the condition that an independent valuation takes place prior to the policy being renewed.