Employee Assistance Programmes

Receive support for personal and work-related issues, 24/7, 365 days a year

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What is an Employee Assistance Programme?

An Employee Assistance Programme (EAP) is an employee benefit that provides support for personal and work-related issues. With an EAP, your employees’ home and work-life problems can be addressed by trained counsellors and advisors in complete confidence, over the phone and online 24/7, 365 days a year.

Providing your staff with an EAP fulfills your duty of care to staff, by providing essential care for their wellbeing. When staff wellbeing is consistently looked after, mental health-related sickness and absence is reduced, staff turnover is lowered and productivity is increased.

This service can offer you:
  • Access to a health online portal: a comprehensive library of supporting documents to help your staff cope with life’s challenges. This is accessible 24/7, 365 days a year online and via smartphone – with free downloads for iOS and Android.
  • 24-hour helpline: share a problem or concern with someone who will listen with care, and receive real, useful support.
  • Telephone counselling: work through problems with a qualified therapist. Our counselling service is accredited by the British Association for Counselling and Psychotherapy (BACP).
  • Face-to-face counselling: speak with a local counsellor in a private and confidential setting, for up to eight face-to-face sessions. (Please note, if you opt for face-to-face counselling during this period this will be available over video-call)
What our clients say
“Aston Lark are very knowledgeable, communicate the material thoroughly and at the right level to gain a good understanding.”
Ian Adamson, Imerys Aluminates Limited

For an audit of your existing scheme, or advice setting up something new

Health Assured

Aston Lark works with market-leading Employee Assistance Programme providers to source the best solution for you. Our preferred partner is Health Assured, who offer bespoke Employee Assistance Programme services.


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